Return & Refund Policy
Last updated: August 2026
1. Return Window
We offer a 30-day return window from the date of delivery on eligible items. Return requests must be initiated within this timeframe by contacting us with your order number and reason for return.
2. Condition Requirements
To qualify for a refund, returned items must arrive back in the exact condition they were shipped—unworn, unwashed, unaltered, and with any specialized security or original manufacturer tags still securely attached. Items showing signs of wear, smoke or pet odors, stains, or missing tags may be rejected and sent back at the buyer’s expense.
3. Shipping Costs
Original outbound shipping fees are non-refundable. Buyers are responsible for return shipping costs unless the item arrived significantly and demonstrably misdescribed compared with the listing and photos.
4. Refunds
Once we receive and inspect an approved return, we issue a refund to the original payment method for the item price (and return shipping if we agreed the item was misdescribed). Processing times depend on the payment provider.
5. Non-Returnable Situations
Final-sale items marked as such, items returned after the 30-day window, and items that do not meet the condition requirements above are not eligible for refund.